Billing & Call Accounting > Freeside Open Source Billing Platform
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Freeside Open Source Billing Platform

Freeside is the premier open-source billing, CRM, trouble ticketing and provisioning automation software.

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  • Supported

Highlights

  • Web Based interface accessible from any browser.
  • Supports VoIP, ISP, Web Hosting, and can be customized to support your full product mix.
  • Award Winning - Best of Show IT Expo 2010

Pricing

  • Free
  • Open-Source

email: sales@freeside.biz
phone: +1 (415) 462-1624
website: www.freeside.biz

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Description

Freeside is the premier open-source billing, CRM, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, content providers, and other online businesses.

BILLING

  • Flexible pricing and rating plans including anniversary billing, pro-rating, usage based billing and more. Plug-in system allows easy addition of new pricing plans.
  • VoIP rating and billing, including DID inventory, rate plans, free minutes, caps, and 800# billing.
  • Real-time credit card and electronic check processing with all major processing gateways. Email, fax, printed and online invoicing.

TICKETING

  • Complete, integrated trouble ticketing system included, based on Request Tracker from Best Practical Solutions
  • Responds to customer email, assigns a ticket number and allows your staff to track requests.

CUSTOMER SERVICE

  • Online signup page with immediate credit card authorization and provisioning.
  • Customer self-care including invoice viewing, one-time and recurring payments, adding and removing services, and password changes.

RESELLERS

  • Unlimited resellers with branded invoices, individual pricing and payment gateways.
  • Virtualized reseller access allows resellers access to only their own customers.

1Ghz Processor

4GB Ram

Linux

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Support Details

Open-source support is provided by the comunity through the following:

  • Web forums
  • User mailing list
  • IRC (#freeside on irc.oftc.net)

Additional support options are available.

Support Contact Information

website: www.freeside.biz

Freeside Internet Services, Inc.

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Freeside Internet Services, Inc. was incorporated in 2005 and now has a full-time staff of several programmers. The company sponsors the open-source Freeside billing platform project. It provides consulting services, pre-configured hardware, support, customization and training for the Freeside billing system and other aspects of ISP and network operations. Freeside Internet Services, Inc. is a privately held California corporation.
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